What is your manufacturing time?
Shelters typically take two to ten weeks from initial ordering to delivery, depending on time of year and current demand. Please contact us for current lead times!
How do I move my shelter at home?
Our shelters are heavy-duty and range in weight from 2,300 lbs to more than 7,000 lbs. However, they are built with skids and tipped ends for easy relocation. A mid-sized or larger tractor, or a 3/4 ton or larger pickup can pull any size of shelter. A chain is hooked to the bars on the tipped ends and the shelter is simply pulled along the ground to a new place.
What size shelter should be best for multiple horses?
A 10’x20′ shelter is usually sufficient for three horses to get out of the weather. However, as all horse owners know, horses often have distinct pecking orders and one horse is capable of guarding one shelter for themselves. With that in mind, here are some tips for shelter ordering for horses:
- Buy longer rather than wider. The more room there is, the harder it is for one horse to keep out the others.
- It can be better to buy several smaller shelters rather than one long shelter. They can be spaced out around the pasture, allowing each horse a chance to seek shelter.
- Set up a feeding area outside of the shelters. It is best if your horses do not come to associate food with shelter as horses in a pecking order can be very territorial over food.
How far do you deliver?
We have manufacturing shops in Prosser, WA and Ontario, OR. These locations allow us to serve the entire Pacific Northwest. We can ship to anywhere in Washington, Oregon, Idaho, Montana, and Wyoming. Shipping is free (for shelters only) up to 150 miles from each of our shops. Contact us for a delivery quote.
What if I need a size or style of product you don’t offer?
If there is something not on our website, please email us your request. We will work with you to make the perfect product for you!
What do you require to start building?
We require half down to start production; the other half isn’t due until your shelter is complete. Once your balance is paid in full, we schedule your delivery!
What if there’s an issue with my shelter?
To ensure you love your shelter, we offer a 3-day post-delivery money-back guarantee. If there’s a problem, we’ll either make it right or take your shelter back with a full refund to you. After the first 3 days, all of our shelters are backed by an industry-leading 5-year frame warranty.
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